Last Updated: 20 April 2025
Company: Linguocommerce Ltd (Company No. 15566248)
Registered Office: 13 Freeland Park, Lytchett Matravers, Poole BH16 6FA, UK
Contact:
- Email: info@lastminute-deals.xyz
- Phone: +33 6 31 71 37 46
1. INFORMATION WE COLLECT
We collect and process the following data when you use our services:
A. Personal Information
- Identity Data: Full name, title, date of birth, passport details (for travel bookings)
- Contact Data: Email address, phone number, billing/delivery address
- Financial Data: Payment card details (processed securely via Stripe/PayPal), transaction history
- Technical Data: IP address, browser type, device information, cookies (see Section 5)
- Usage Data: Pages visited, booking preferences, clickstream data
- Marketing Data: Preferences for receiving promotions
B. Special Category Data
For travel services only, we may process:
- Health information (e.g., dietary requirements, disability needs) – only with explicit consent
2. HOW WE USE YOUR DATA
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Process bookings/orders | Contractual necessity | Identity, Contact, Financial |
| Send confirmations | Legal obligation | Contact, Transaction |
| Prevent fraud | Legitimate interest | Technical, Financial |
| Improve our website | Legitimate interest | Usage, Technical |
| Marketing communications | Consent (opt-in required) | Contact, Marketing |
3. DATA SHARING & DISCLOSURES
We only share data with:
A. Essential Third Parties
- Travel Suppliers: Hotels, airlines, etc. (minimum required data for reservations)
- Payment Processors: Stripe, PayPal – we never store full card details
- Service Providers: IT support, couriers (bound by strict confidentiality)
B. Legal Disclosures
We may disclose data if required by:
- Law enforcement (with valid court order)
- Border control authorities (for international travel)
- HMRC/accounting audits
We never sell your data to third-party marketers.
4. INTERNATIONAL TRANSFERS
- Data may be transferred outside the UK/EEA (e.g., to hotels worldwide).
- We ensure protections via:
- Standard Contractual Clauses (EU-approved)
- Supplier Data Processing Agreements
5. COOKIES & TRACKING
We use:
Essential Cookies
- Session management (e.g., shopping cart)
- Compliance (cookie consent preferences)
Analytical Cookies
- Google Analytics (anonymized data only)
Marketing Cookies
- Facebook Pixel (only with consent)
Control: Manage preferences via our [Cookie Banner].
6. DATA RETENTION
We keep data only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Booking records | 7 years (legal requirement) |
| Financial transactions | 7 years (HMRC compliance) |
| Marketing consents | Until withdrawal of consent |
| Website analytics | 26 months (anonymized) |
7. YOUR RIGHTS (UK GDPR)
You have the right to:
- Access – Request copies of your data (free of charge)
- Rectification – Correct inaccurate information
- Erasure – “Right to be forgotten” (with exceptions)
- Restriction – Limit processing in certain cases
- Portability – Receive your data in a machine-readable format
- Object – Opt out of marketing/direct selling
- Withdraw Consent – For processing based on consent
How to Exercise Rights:
Email info@lastminute-deals.xyz with:
- Proof of identity (e.g., passport scan)
- Specific request details
We respond within 30 days (free of charge unless excessive).
8. SECURITY MEASURES
We implement:
- Encryption: TLS 1.2+ for all data transfers
- Access Controls: Role-based staff permissions
- PCI DSS Compliance: For payment processing
- Regular Audits: Vulnerability scanning
9. CHANGES TO THIS POLICY
- Material changes (e.g., new data uses) will receive 30 days’ notice via email.
- Minor updates posted on our website with revised “Last Updated” date.
10. COMPLAINTS
If unsatisfied with our data handling:
- Contact Us First – We’ll investigate promptly.
- Escalate to ICO (UK regulator):
- Website: ico.org.uk
- Phone: 0303 123 1113